K14

FAQ

Contact Us

How do I contact K14?
Contact us through email at info@liveK14.com or give us a ring us at 541.246.1229.

What are your office hours?
We are open Monday through Friday from 10:00am – 6:00pm

Leasing Information

What is an individual lease?
An individual lease provides each resident with their own separate lease agreement and responsibility for only their monthly rent installment and applicable utility and parking charges, if any. By signing an individual lease, you are only taking responsibility for your rent installment and lease terms and will not be held liable for any delinquent amounts owed by your roommates. As a Guarantor, you will only be responsible for the individual you wish to guarantee payment for.

Can I rent more than one bedroom?
Yes, each bedroom that is leased would be on a separate lease agreement. The property leases out by the bedroom but you are more than welcome to lease out an entire unit given that you meet the qualification guidelines set by the property.

How long is the lease?
Current leases are from September 17, 2016 to August 15, 2017. Rent payments are made in 12 equal installments. This means there are no pro-rations of the rent.

Can I re-let my room?
Yes. We refer to it as a replacement of your contract because you are in fact replacing the obligated party. If you have a potential replacement in mind, you must contact building management to manage the replacement of your lease agreement. The potential replacement would need to meet the qualification guidelines and pay any applicable fees associated with leasing process. Building management can also work to help you find a replacement if the property is at full capacity and has a waitlist. However, you are ultimately responsible for your lease obligations until an approved replacement has been found.

How much does it cost?
Pricing is by the bedroom and varies depending on the floor plan rented and if the bedroom is a standard or a master bedroom. Click on “Floorplans” on the property home page to view current pricing. Pricing may change based on availability.

Do you prorate rent?
No, our rental payments are 12 equal installments due on the first of every month. The first payment for September is due on the day you move in. No keys will be issued unless you have a $0.00 balance on your account.

What utilities are included?

High-speed fiber optic Ethernet as well as wireless, water, sewer and monthly trash services, and electricity are included in your lease.

Are the apartments furnished?

The apartments are unfurnished, allowing you to customize the apartment to your own tastes. However, we do offer the option to furnish your apartment at an additional monthly fee of $55 a month per person.

Is this a pet-friendly community?

No, pets are not allowed to live in or visit the apartments. If you have any specific questions as it relates to our pet policy feel free to speak with building management.

Leasing Process

How do I apply and lease online?
1. Online leasing can be accessed through the “Apply Now” link on the K14 homepage.
2. You will be prompted to complete the online application. If approved, generally within 15 minutes you can begin and finish your online lease. Make sure to have your guarantor’s information handy, if applicable. They will also have to sign to complete the lease.
3. Our leasing staff will contact you in your priority position on the waitlist and begin assigning the exact apartment unit.

How do I qualify to live here?
Complete the application to lease. Anyone of legal age, with an acceptable credit history, an income equal to three times the monthly rent, an acceptable rental history, and an acceptable criminal history will qualify. If an applicant does not qualify on his or her own, a guarantor can be used to co-sign for the lease. For more information, please refer to our “Resident Screening Criteria” which can be obtained from a leasing agent.

Why is my social security number required to apply?
We require your social security number in order to access your credit, rental, and criminal history, if any.

Where can I pay my screening fee?
You will be able to pay your screening fee by clicking “Apply” and following the online application and leasing process. It is $25 per prospect and $20 for guarantor’s.

 

Roommates

Can I bring my own roommates?
Yes, but they must apply, qualify, and lease on their own. All roommates wanting to live together should indicate this in their “Roommate Matching Profile.”

Do my roommates need their lease complete to ensure living together?
Yes, if you have roommates and want to live together they must have their paperwork complete.

Do you do roommate matching?
Yes, when you apply please be detailed in your answers on the “Roommate Matching Profile” in the application, and we will use your answers to match you with appropriate roommates.

What if my roommate moves out?
You are not responsible for any delinquent amount owed by the roommate. In the event that you have an empty bedroom in your unit, there is always a chance that you may receive a roommate at any time. In the event that we lease that bedroom, you will be notified at least 24 hours in advance before the potential resident moves in. We make every attempt to match you based on your roommate matching profile.

Transportation

Do I need a car?
No, you do not need a car. K14 is literally the most central Eugene apartments near campus. You’re only steps to campus, classes, the library and the book store, and just a block from the restaurants, cafes and shopping along 13th Street.

Where can I store my bike?
We have a bike storage room in the building as well as covered bike parking in the controlled access parking garage.

Is there parking?
Yes, there is underground controlled access parking for a monthly fee. Street parking is limited and highly regulated in the neighborhoods around the University District. If you plan to have a car, we require residents to identify their car on their lease and strongly recommend that they park on-site. This will eliminate the hassle associated with finding parking and issues related to getting towed. Parking spaces are reserved for paying residents. Cars without a permit will be towed at the owner’s expense.

Living With Us

Is K14 “green”?
K14 is a transit-oriented development and is targeted to be LEED certified SILVER, with sustainable design features that conserve resources, lower utility bills, and provide a healthy living space. Along with providing a pleasant environment for residents, one of our goals is to be a model for environmentally responsible residential living by providing ways for tenants to live greener.

When do I move in?
Move-in date is the first day of your lease. You can move in after this date, but your first month rent installment is due prior to picking up your keys. For all other months, rent is due on the first day of the month with a four-day grace period. There is a $100 late fee if not paid by the 4th.

How big are the bedrooms?
The bedrooms range in size from 8-9 feet wide by 10-13 feet long and have a closet, thermostat, and operable windows. If you looking for a larger bedroom, a master bedroom with a private bathroom is available in certain floor plans (limited quantities available.) We recommend having a full-sized bed or extra-long twin bed, under bed storage, desk, and office chair.

Do you have staff that lives on site?
Yes, there is on site management.

What is a Community Assistant or (CA)?
CAs are on-site employees that assist in after hour issues such as lockouts and noise complaints. CAs are also in charge of planning resident events.
How do I submit a maintenance request?
You can submit a request by calling or talking to the management staff or online through our “Resident Log In” portal by clicking “Maintenance Request.”

What if there is an emergency?
In case of a life-threatening emergency, please call 911. If it is a building issue or resident needing immediate assistance during business hours please call the office phone. After business hours, there is an answering service that can assist with reaching on call management or maintenance.

What if I lock myself out or lose my keys?
Please contact building management to request a new set of keys or have a Community Assistant let you in. After office hours, please call the answering service. Replacement key sets are available for $60.00

Where will my packages go?
USPS packages small enough to fit in the postal boxes will be delivered to your apartment’s postal box. Large USPS packages, UPS, and FedEx packages are delivered to your front door. In some instances, management will sign for packages and they can be picked up during office hours.

Payment & Billing
Where do I pay my rent installment and utilities?
You can pay online through our “Resident Log In” portal by clicking “Payments,” or directly to the building management with a check or money order.

How do I pay my utilities?
Water is covered with the rent. There is a $30 cap on electricity, per person. Any bill higher than this will be billed back to the resident(s) and shall be paid with rent.

What if I am late with a payment?
Rent is due the first of the month with a four-day grace period. On the 5th of the month a $100 late fee will be charged to your account.